Malaysia: How to Register at Immigration Portal ePLKS

Malaysia Immigration Department started to Digitalize its services with the Vision of Digital Malaysia,  MyEG was authorized to renew worker permits in 2013 by Immigration Malaysia, and MyEG was also appointed to register undocumented migrants in September 2014 although actual registration started a year later in September 2015. 

During the April 2015 parliament sitting, former deputy home minister Wan Junaidi Tuanku Jaafar pledged that the government will set up its own online system to manage foreign workers' & Maid permits, instead of relying on MyEG.

When Dr Mahatir came to power again he criticized the way the previous Govt. handle Immigration Services and initiated reforms to provide direct services to Employers through the official website as well as over the counter. In the first phase, Immigration allows to renew the work permits through counter and later launch the official Immigration Online portal and started to provide work permits renewal, checkout memos, and special passes online under the ePLKS system. 

In this post, we will share the step-by-step guide to registering for the ePLKS portal, registration is free of cost but if you hired someone to do the job for you, then there may be service charges.

How to Registered e-PLKS ID

  1. Go to the ePLKS portal;
  2. Click Registration (pendaftaran);
  3. From the dropdown menu shown in the image above, choose the right category, if you going to renew the work permit of your construction, plantation, services, & agriculture Click "Permohonan Baru Pelabagai Sektor" and for maid "Permohonan Baru Pembantu Rumah", in our case it's Multiple Sectors (Pelabagai Sektor).
  4. Enter ROC, IC/Mykad of  Employer/Employer's Representative, and click Search (Cari);

  5. 1. If the employer is blacklisted by Immigration, the system will popup the following error at the top of the page.

    2. If the employer's address is incomplete, the employer's representative is not on the list of representatives or the employer email does not exist, the ePLKS ID application cannot be submitted, in that case, contact the OSC centre.

    3. If the application cannot be forwarded due to the employer's information being incomplete with OSC then click print slip (Cetak slip) to visit the OSC counter to update your record within the Immigration system.

  6. Otherwise, the system will fetch the list of Director/Representative of Employer registered with Immigration OSC centre;
  7. Here you can edit the email and phone number of listed directors/representatives by click on the name (as shown in the image above);
  8. Click the check box (under the "Philih" column) to Apply e-PLKS ID.
  9. Now click on continue ( Seturusnya) to upload the required documents;
  10. Select the document name one by one from the drop-down list> click choose file > select file from your pc/ device and click upload (muat naik). repeat the same steps for all files/documents;
  11. Download the Registration Letter's soft copy (Surat Kebenaran Pendaftaran ID ePLKS@JIM)

    To compress your documents to 250kb use photoshop, an online PDF compressor or share your files with us to help you compress, you can send us an email at

    If you are appointing your representative then your director will sign the letter and EPF account statement of the last 3 months (BORANG ''A'' is not Acceptable for registration).

    If you have more than one representative don't forget to mention it in the letter and upload identity documents for all of them.

  12. In the case of Director will deal with Immigration then you have to upload the following documents (shown in the image below);
  13. In the case of a representative who is not listed in form 49/Section 58 then you must upload the KWSP (EPF) account statement of the last 3 months;
  14. If everything is fine then the "Submit" button (Hanter) will appear at the right corner of the window and you are good to submit the application, a pop-up window will appear on the popup screen to accept legal agreement (click the check box on the left side of the popup screen) and again click submit (Hanter).
You can track the status of the ID Registration Application.

Note: you will receive an acknowledgement email at the time of submission and after ID approval they username & password in two separate emails, if in case you have not received the response call them directly +603 8880 1452 (call centre Unit Lanjutan Bahagian Pekerja Asing) or chat with the support team by joining the Telegram Group.

I hope the guide will help the employer toward smooth ePLKS ID registration and the work permit renewal process becomes easier for all of you. don't hesitate to ask if you have any questions, you can use our live chat widget from Monday to Friday 9:00am to 6:00pm or leave a comment below. 

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1 comment

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  1. Thank you for the useful info. Can you do employer registration at Foreign Workers Centralized Management System (FWCMS)?